When will you start working on my order?
Orders are started when all artwork and payment are received and depending on current order volume.

How long will it take for my order to be completed?

PunkIt.com promises a 2 week turn-around from order to shipment. This means your buttons will be dropped in the mail within 2 weeks after you submit your order.

Once it has left our hands it will take a few extra days for delivery. Plan accordingly!!

We're not a punk band or weirdos. Will you still make our buttons?
Heck yeah! We've made all sorts of buttons over the years. From school elections to baby announcements to family reunions to you name it! If you want buttons we'll make em!

I want to design the button artwork, what dimensions should I make it?
See our specs page for additional details.

Can I pay for my buttons once I receive them?
We must collect your payment up front before we can begin your order. We accept all payments via PayPal.

Do I have to pay extra for color?
You get color for free! There is no additional charge.

Do I have to pay extra for shipping?

We will ship your buttons out First Class for free!

In some cases we may be able to ship via Priority or Express as long as you cover the extra shipping charges.


Can you ship my order to two or more addresses?
It's best to place separate orders for each of the destinations. We're currently working on an upgrade of our order system to make this easier.

How will I know when my buttons were shipped?
We have a system that informs you of the progress of your order. You will receive an email when your order has been shipped.

I dont use PayPal. Can I pay with a credit card?
PayPal allows you to send a payment using your credit card without being a member. All you need to do is specify that you dont have an account but want to continue your payment and you will be prompted for your billing and credit card info. Its fast and completely safe.

I paid with PayPal eCheck, how come my order is delayed?
Just as with a regular check PayPal requests the funds from your bank when you pay with an eCheck. PayPal then waits for your bank to release the funds and marks your payment as pending. This normally takes 3 to 4 days. Your payment is placed in our account only after PayPal receives the funds from your bank. We will start your order after your eCheck clears.

Have you received my payment and artwork yet?
When you place an order you will receive a confirmation email that contains a link to your order status page. Use that link to see how far along in the process your order is.

Can I use separate designs on my order?

Yes! You can have up to five designs per orders of 100 or more.

However, we will divide up the designs equally.

We only allow one design for orders of 50


Can I have get a couple buttons of one design and all the rest of another design?
All button counts will be divided by the number of buttons ordered by the number of designs.

For example, if you submit 2 designs for 100 buttons you will get 50 of each, 3 designs gets 33 each plus 1, 4 designs gets 25 each, 5 designs gets 20 each, etc, etc.

We cant, for example, make 5 of 1 design, 15 of another, 8 of another, 17 of another and 55 of another for an order of 100 one inch buttons.


What format do I need to send my artwork in?
We can accept the following formats .jpg .gif .tif .bmp .eps .psd .ai. The higher the resolution the better your order will look.

Web images are usually 72-75 dpi and dont print very well. Higher resolution is recommened. See the Specs page for more details.


I need my buttons by this date, can you do that?
We offer a two week promise from completed order to shipment. We are unable to agree to any requests to deliver buttons any sooner. Make sure to plan ahead and give yourself plenty of time before your deadline to place your order.

My buttons shipped, can you send me the tracking number?
We typically ship First Class via USPS so there is no tracking number. If you require a tracking number we can ship via USPS Priority or Express Mail for an additional fee.

 

 

 

 

 

 

 

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